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Business voice
Need voice services too?
SIP.Cloud Plus hosted PBX, SIP.Direct trunks, and 1300/1800/13 inbound numbers — all from Pennytel.
Independently certified
Our quality, safety and environmental management systems are independently audited and certified by Southpac Certifications — the assurance procurement and tender teams ask for.
Frequently asked questions
It depends on the plan. Some business plans are month-to-month; others carry a minimum term, usually in exchange for a better rate. Where a term applies it is shown on the plan before you order and again on your order summary, and it is set out in the Critical Information Summary for that plan. If you are not sure which suits you, call the business team on 1300 232 888.
Yes. Pool any number of business mobile services into a shared data allowance so the whole team draws from one bucket. Per-line limits can be set per service so no single device runs the pool dry.
Yes — business accounts are looked after by our local Aussie business team. Contact details for your account manager appear in the portal once your services activate.
Prices on the public site are shown ex-GST by default for business plans (matches how you’ll claim them); your tax invoice itemises GST. Toggle to inc-GST on the picker if you prefer to see the all-in figure.
Yes — for fleets of 5+ services, your business account contact can coordinate a single scheduled port so all numbers cut over together with minimum service disruption.
You receive one consolidated monthly tax invoice covering every line on the account, with per-service line items. Direct debit, credit card and BPAY are all supported.
Pennytel Mobile uses parts of Telstra Wholesale's 4G and 5G mobile networks, with predicted coverage across all Australian major cities, most outer-metro areas and larger regional centres, as well as many smaller towns and transport corridors. To access 5G you'll need a 5G-compatible device and be within a 5G coverage area; 5G is available in selected areas and continues to expand. See our coverage map for predicted coverage at your address.
Yes — voice services are available for business customers (not on residential plans). Call our business team on 1300 232 888 to scope a setup that fits your office.
Our local Aussie support team answers calls and chats Monday to Friday, 9am–5pm AEST. PennyBot (our AI assistant) and your self-serve account portal are available 24/7 for anything that can't wait.