Payment assistance
Helping you when times are tough. Depending on your situation, we have flexible options to help keep you connected — payment plans, hardship programs, and more.
Explore payment assistance Payment Assistance Policy (PDF)Who are you shopping for?
Plans for everyone in your life.
Whether it's just you, a busy household, the kids' first phone, or your growing business — we've got a plan that fits.
Featured plans
Pick a mobile plan that fits.
Month-to-month. No lock-ins. Switch up or down any time you like.
Why Pennytel
The big stuff, done right.
We use the Telstra Wholesale network
We run on the Telstra Wholesale Mobile Network, with predicted coverage across major cities, larger regional centres, and many smaller towns and transport corridors.
Real Aussie humans
No offshore call centres. Just our friendly Australian support team, ready when you need them.
Plans that bend
Personal mobile is month-to-month — switch up, switch down, switch off. Bank up to 1000GB of unused data each month. Where a plan has a minimum term, we show it before you buy.
From the blog
Helpful guides and good advice.
Practical guides on phones, internet, scams and family safety — written in plain English by the Pennytel team.
Buying a new phone? Here is what actually matters
You do not need the most expensive phone, and you do not need the newest features. Here are the things to actually check before you buy.
Family safety features on Android and iPhone
Modern phones have free safety features that can call for help, share your location with family, and store medical info. Here is how to set them up.
Phone and internet scams in Australia: how to spot them
Scammers are getting smarter. Here are the red flags Pennytel customers should look out for — fake bills, "we owe you a refund" SMS, SIM-swap calls, and the dodgy "your service will be disconnected" robocall.
Supporting you
Here when life gets hard.
We're a telco that truly cares. Here's some ways we can help you stay connected.
Domestic and family violence
If you or someone you know is experiencing domestic violence, we can help you stay connected and access the support you need.
000 If you're in immediate danger, call 000.
Domestic & family violence support Domestic and Family Violence Statement (PDF)